ShipStation Enterprise

Our Standard Integration tier includes everything needed to quickly sync your ShipStation account with your ecommerce store: 24‑hour delivery, full setup documentation, 30 days of basic support, shipment tracking automation, order sync configuration, and basic carrier setup for USPS, UPS, or FedEx. It’s designed as a fast, reliable, no‑frills onboarding package that gets you shipping confidently right away.

The Professional Integration tier includes everything in Standard, plus multi‑carrier configuration (USPS, UPS, FedEx, DHL, and regional carriers), advanced order syncing across multiple marketplaces, custom automation rules, a 1:1 training session, and 60 days of premium support. It’s built for growing businesses that need deeper integrations and more flexibility.


The Enterprise tier includes everything in Professional, plus white‑glove setup, unlimited carrier configuration, multi‑store and multi‑marketplace integration, custom API development, advanced reporting and analytics, full team onboarding, and a dedicated account manager—making it our most comprehensive, fully managed solution.

Enterprise is built for high‑volume ecommerce operations that need fully customized workflows, advanced automation, tailored integrations, and ongoing strategic support to keep complex shipping pipelines running smoothly.

The Standard Integration includes 24‑hour delivery, meaning your integration is fully configured within one business day once credentials and required information are provided.

Professional Integrations take longer due to the added complexity and customization but are often delivered within 1-3 business days.

Enterprise Integrations may take up to a week or more, depending on feature requests, automation rules and customization requirements.

The Standard tier includes basic setup for one major carrier—USPS, UPS, or FedEx. If you need multi‑carrier configuration or additional services, those are available in the Professional and Enterprise tiers.

Unlike Standard, which supports one carrier, Professional allows configuration of multiple carriers including USPS, UPS, FedEx, DHL, and supported regional carriers—ideal for rate‑shopping and diversified shipping strategies.

Yes — the Standard tier includes Order Sync Configuration, ensuring your ecommerce store automatically pushes new orders to ShipStation without manual effort.

Advanced Order Management and Automation Workflows are available in the Professional and Enterprise Integrations.

Absolutely. Standard includes Shipment Tracking Automation, so tracking numbers are sent to your store automatically after each label is created in ShipStation.

Prrofessional and Enterprise include Custom Branded Tracking Pages, Email and SMS Notification Templates and other advanced tracking features.

Yes. You’ll receive step‑by‑step setup documentation covering your integration’s configuration, connections, and best‑practice workflows.

The Standard plan includes 30 days of basic support, giving you email‑based assistance for questions related to syncing, tracking, and initial ShipStation configuration.

Professional includes 60 days of premium support, giving you priority access for integration questions, troubleshooting, workflow optimization, and carrier configuration.

Enterprise includes unlimited premium support, plus a dedicated account manager who provides priority assistance, strategic guidance, workflow optimization, and direct communication for any issues or enhancements.

Yes — you can upgrade to Professional or Enterprise at any time if you need multi‑channel integration, advanced automation rules, multi‑carrier setup, or customized workflows.

The Standard & Professional Integrations are a pre-paid in advance and we have a 100% customer satisfaction guarantee. If you are not completely satisfied with your integration, you may receive a refund within 30 days of completion.

The Enterprise Integration requires a monthly commitment and can be cancelled with 30-days written notice. A prorated refund will issued in accordance with your billing cycle.